Thank you for going that extra mile to help
S is a Carer for her mum and needed to have heart surgery. She was worried how her mum would be looked after while she was in hospital and contacted our Carers’ Hospital Service for support.
“I would like to express my sincere gratitude for all the help and information you gave me yesterday. Just speaking to you and listening to your informed, but, impartial advice helped me to clarify the situation regarding my mum. I have decided, after a discussion with her, that she would be better going somewhere for respite whilst I am having my heart surgery. You absolutely went that extra mile and did all you could to help. For this, I am truly indebted to you. What a marvellous service Carers’ Support East Kent’s Hospital Discharge Service is! My heartfelt thanks for yesterday. At a time of extreme pressure to find a solution, at speed, to our situation, you were there.”