Helpful numbers Christmas 2025

We will close for the festive period at 3pm on Wednesday 24th December 2025, and reopen at 8:30am on Friday 2nd January 2026.

We understand that the festive season can be a challenging time for Carers. Should you require urgent support, the following organisations are available across the festive period;

 

Name

Number/website

Opening hours

Emergency Numbers

NHS/Police/Ambulance,
Fire Brigade- Urgent

999

24 hours

NHS non
urgent (select option 2 for mental health support)

111

24 hours

Police non
urgent

101

24 hours

Carer Support

Carers UK – support
and advice for Carers

0808 808 7777

9am-5pm
Monday-Friday including Christmas Day, Boxing Day and New Years Day.

(The email
helpline is closed from 5pm on Dec 20th and opens on Jan 2nd)

Mobilise –

Connecting
you with the support you need

Mobilise Website

Contact Form

info@mobiliseonline.co.uk

Social Services

Kent County
Council Social Services

03000 41 6161

9am-5pm
Monday- Friday, closed bank holidays

Kent County
Council Social Services out of hours

03000 41 9191

Out of hours
and in an emergency

Mental health and wellbeing

Samaritans
for whatever you are going through

116 123

24 hours

Release the
pressure

0800 107 0160
or text KENT to 85258

24 hours

Safe Havens

https://www.mhm.org.uk/kent-safe-havens

Evening
mental health support in Canterbury, Maidstone, Thanet and Folkestone

Live Well
Kent: for wellbeing, housing and mental health support

https://livewellkent.org.uk/

0800 567 7699

Mon Fri 9-5

Childline for
younger people whatever your worry

0800 1111

24 hours

Silver line,
friendship, conversation and support for older people

0800 470 8090

24 hours

Age UK:
advice and information for older people

0800 678 1602

8am-7m every
day of the year

Mind for
mental health info and signposting

0300 123 3393

Age UK advice
line

0800 768 1602

Food Banks and Community Support

Food banks

Christmas
Appeal & Locations

Find Local
Food Banks

Find a food bank near you

Kent
Community Pantry: affordable food membership service

Find out more

Domestic abuse

Kent and
Medway domestic abuse partnership: for details of where to get support

0808 168 9276

https://www.domesticabuseservices.org.uk/

8am-8pm
Monday-Friday

Outside of
these times you can use Victim Supports Live Chat, call 0808 168 9111

or 24 hour National Domestic Abuse Helpline on 0808 2000 247

SEK's Support Document - Who Is Open for the Holidays?