Money Guiders
What is a Money Guider?
Our trained Money Guiders offer a safe, friendly and confidential space to talk through your everyday money worries. They can provide information and guidance to help you understand your options, access available support and feel more confident about managing financial challenges.
How a Money Guider can help?
Explore the sections below to find out how Money Guiders can support you with everyday money matters. Click each heading to show more information:
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Maximise your income
Explore benefits you may be entitled to, use benefit calculators, and find out about grants and other sources of financial support available to carers.
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Reduce household costs
Learn about support available with energy bills, utility services and local schemes that may help reduce everyday expenses.
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Access local support
Find services and support available in your local area, including council tax support, advice services, community projects, emergency assistance and the free Priority Services Register, which can provide additional support for vulnerable households during power cuts or service disruptions.
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Understand your options
Talk through financial concerns and access reliable information to help you make informed decisions about your circumstances.
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Plan for the future
Find information about topics such as Lasting Power of Attorney, welfare rights, wills and other practical considerations for future planning.
What money guiders can’t do
Money guidance provides information and support to help you make informed decisions about your finances. Money guiders do not provide regulated financial advice and cannot recommend specific financial products, advise on investments or tell you which debt solutions to choose.
If you need specialist advice, we can help you find the right support and signpost you to organisations such as Citizens Advice, regulated debt advisers or legal professionals.
Need Support?
If you’re worried about money, benefits or household costs, our money guiders are here to listen and help you explore the support available. Contact us to find out more or to arrange a conversation with a money guider.