Kent Priority Services Register: Extra Support for Those Who Need It
The Priority Services Register (PSR) is a free service that provides extra help from utility companies for people who may need additional support. If you’re a Carer, or support someone vulnerable, this is an important resource to know about.
What Is the Priority Services Register?
The PSR is designed to make sure customers who need extra assistance receive it. Benefits include:
- Advance notice of planned power or water interruptions
- Priority support during emergencies
- Password protection for home visits
- Accessible communication options (large print, braille, audio, or a nominated contact)
- Help with meter readings or moving prepayment meters
Who Can Register?
You can join the PSR if you or the person you care for:
- Are of State Pension age
- Have a disability or long-term health condition
- Are pregnant or have young children
- Use medical equipment that relies on electricity or water
- Have communication needs (e.g., hearing or sight loss)
Why It Matters for Carers
Registering ensures peace of mind and practical support during outages or emergencies. It helps Carers plan ahead and keep loved ones safe.
How to Register
You can register directly online through the Priority Services Register form. When completing the form, you can give consent for the PSR team to contact your energy and water companies on your behalf, saving you time and effort.
Registration is free and quick—just provide details about your needs and confirm consent for them to share your information with your providers.
Take Action Today
If you or someone you care for could benefit from extra support, sign up now. It’s simple, free, and could make a big difference in an emergency.
Visit the official Priority Services Register website to register: https://www.thepsr.co.uk/ or for help and guidance contact Carers’ Support East Kent on 0300 302 0061 or support@carersek.org.uk