Get help from the NHS Volunteer Responder Service

The NHS Volunteers Responder Service has been set up to help people in England to stay safe during COVID-19 and will continue until at least December 2020. If you are a Carer, you can register to receive help from the service’s volunteers.

They can help you to:

  • avoid busy places by collecting their shopping, medicines and other important items
  • have regular contact with other people by making regular friendly phone calls
  • get to medical appointments by giving lifts

You’re eligible for support if:

  • You have caring responsibilities.
  • You have ever been advised to shield by a health professional.
  • You are vulnerable for another reason, (for instance, due to disability, pregnancy, aged over 70, you have a long-term condition such as Parkinson’s or epilepsy, or are vulnerable due to a mental health condition).
  • You are self-isolating because you have been diagnosed with COVID-19 or have symptoms, or you’ve been in contact with someone who has.
  • You have been instructed to self-isolate by the Test and Trace service, because you’ve been near someone infected.
  • You are self-isolating ahead of planned hospital care.
  • You have been instructed to self-isolate following entry into the country.

How to register with NHS Responders

If you, or someone you know, (you can also refer the person you care for) would like to register for support from the volunteers please call 0808 196 3646 (8am to 8pm, 7 days a week).