Tell us more about you.
To help us understand how we can best support you at this time, it would be helpful to have more information about your caring role. If you have already provided some of this information to us on another form, we apologise for any inconvenience caused by having to repeat it now.
If you would like to avoid repeating the information, you can call us at 0300 302 0061 and we will be happy to assist you. Questions over the phone can take up to 45 minutes. If we don’t hear back from you within 2 weeks, we’ll leave it up to you to decide if you want to contact us at a later date.
We are temporarily unable to accept online referrals and apologise for any inconvenience.
Carers Services in Kent are changing from 1 August 2026.
At the moment Carers’ Support East Kent delivers some services on behalf of Kent County Council (KCC), including Carer assessments.
KCC has recently completed a procurement process for a new Kent Carers Service. This new service also includes Carer Breaks.
From 1 August 2026, the new service will be delivered by a different organisation. In East Kent, services will be provided by Involve Kent Ltd, and in West Kent (including Faversham) by Imago Community.
Carers’ Support East Kent will continue to support Carers in East Kent, but we will no longer deliver services on behalf of KCC from 1 August. This means that the support available from Carers’ Support East Kent will change. We will continue to develop and shape future services, with Carers at the centre of everything we do.
As we enter this period of change, we want to take a moment to recognise the incredible relationships that have been built over more than 25 years of supporting Carers in East Kent. It has been a privilege to work alongside carers, families, community groups and partner organisations, listening to Carers’ experiences, advocating for their needs and helping to build stronger communities.
The strength of these relationships has shaped our charity and helped us make a positive difference to the lives of thousands of Carers across East Kent. While some services are changing, our commitment to carers remains unchanged. We remain dedicated to supporting Carers, championing their voices and ensuring that aCrers continue to be heard, valued and involved in shaping the support they need.
Find Out More
To find more information about the new Kent Carers Service and the changes taking place from 1 August’ please click here for KCC Frequently Asked Questions (FAQs).
We will also continue to share updates about the support and activities that Carers’ Support East Kent will offer in the future. This includes opportunities for carers to connect with one another, influence the development of services through our Carer Advisory Group, and help shape the future direction of our work.
We understand that you may have questions about these changes. We encourage you to read the information available through the links above. If, after doing so, you still need support or guidance in relation to your own caring situation, please contact us and we will be happy to assist where we can.