Stay safe from scams and cyber crime

A national service called Report Fraud https://www.reportfraud.police.uk/ replaced Action Fraud in 2026 as the UK’s central point for reporting cyber-crime and fraud. The service, run by the City of London Police, aims to make reporting easier, provide clearer advice, and ensure victims get the right support.

Whether you’ve spotted something suspicious, been targeted by scammers, or simply want to stay safer online, here’s what Carers supporting those living in East Kent need to know.

Make a Report

If you think you’ve been scammed, defrauded or experienced cyber-crime, you can report it 24/7 using the online tool at https://www.reportfraud.police.uk/reporting-a-fraud/ or by calling 0300 123 2040.

The service will guide you through what happened and pass your report to the right police team. It is designed to be simple to use and accessible for everyone, including those who may feel unsure or overwhelmed after an incident.

Protect Yourself

Fraudsters know how to manipulate people, especially those who are busy, tired, or caring for vulnerable loved ones. Anyone can be targeted, and scams can arrive by phone, email, text or online.

The Report Fraud website https://www.reportfraud.police.uk/collection/a-z-fraud/ provides straightforward guidance on:

  • Recognising common scam tactics
  • Keeping your personal and financial information safe
  • Avoiding online risks such as phishing links and fake websites

Accessible guides are also available to help individuals and families strengthen their online safety.

Get Help & Support

Being a victim of fraud can be emotionally difficult as well as financially damaging. After you make a report, you may be contacted by Report Fraud Victim Services, who provide tailored practical and emotional support to help you recover and feel safer.

You can also get free, confidential support from:

These organisations are listed directly through the Report Fraud website: https://www.reportfraud.police.uk/.

Why This Matters for Carers

Carers can be especially exposed to fraud, juggling responsibilities, managing finances for others, or supporting people who may be targeted themselves. Taking a few minutes to familiarise yourself with the new service can make it easier to spot risks early and know exactly where to turn if something happens.

Stay informed, stay cautious, and remember, you’re not alone.